If you are dissatisfied for any reason with an item purchased from us, simply return the unused item to us within 30 days. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. No restocking charge will apply if the return is made within 30 days and the product is in new condition. (New Condition means we can return it to the shelf and sell it as new). Please make sure all return product is packaged properly so it does not get damaged on the way back, we cannot be responsible for damaged returned goods. All shipping charges are non-refundable. No Returns accepted after 30 days from sale. Anything returned after 30 days will be subject to a 20% restocking fee if we accept the return. To make a return/exchange email us at email@example.com .
Any returned item that received free shipping will be assessed a shipping fee and be deducted from your refund.
If you purchase apparel and it does not fit we will split the shipping costs.You take care of the return shipping and we will pay to ship out the new size.(Excludes International, Hawaii, and Clearance Items)
If an item gets put on back order we will contact you before your order is shipped. You have the option to hold the order until the item becomes available or ship the order incomplete. Back ordered parts will be shipped on arrival with normal shipping fees applied unless canceled or over 30 days.
Non-Returnable/Exchangeable Items Include:
Close Outs and Clearance Items, Special Orders, and Custom Products.
Most racing kart parts come with no implied warranty. However if a problem does occur, JTP will contact the manufacture on your behalf. Please note that if warrantied, only the product can be replaced and shipping costs are not covered.
*We reserve the right to make changes to inventory information, pricing and availability without notice and are not responsible for* *errors or omissions*